“Excellent company to deal with. From first contact via their chat facility, then onto speaking directly with Elaine to help with order availability. Order placed on Friday and received first thing today. Outstanding service all round. Would use again and highly recommend.”

“Ordering on line was so straight forward. Price was competitive. Communication was good. Goods arrived by their own transport on the scheduled day which was only days after the order was placed. Goods were off loaded and put where they were wanted. Very efficient indeed.”

“I dealt with Vincent Harrison on the phone from Flooring supplies direct and a colleague of his on chat beforehand. Both were very knowledgeable, supportive and extremely helpful. They matched a deal I was offered with another company but their customer service and knowledge meant they were the best option by far. They worked hard to deliver in the timescale I wanted and sourced extras to compliment what I needed. I could not fault them and would use them again without hesitation. I would highly recommend Flooring supplies direct.”

“I found the prices at Flooring Supplies Direct to be very competitive, and the quality of the products offered very good. I had a couple of questions regarding installation and Elaine was very helpful. The tiles I ordered arrived on the day that was scheduled. I work from home and the delivery was made in the morning so it worked out fine for me. However, I’m sure a more specific delivery window and a call from the driver would be essential to most people. This would certainly improve the delivery process. Overall I’m very happy.”

“Top quality flooring, superfast delivery”

“I recently purchased some Altro Walkway from this company, and it was delivered at the utmost haste! I had a few pre-sales questions and Elaine was happy to answer them, amazingly friendly staff and company. I’m sure I’ll be doing business with you again in the future.”

“So far the company has been brilliant, I spoke to Vincent first who was very knowledgeable and very patient with my dithering over choice of floor. When I had finally made up my mind I called to place my order and spoke with Isaac who was equally helpful. It is so nice to have such great customer service. My flooring is being stored by them as I am not ready to have it delivered yet but wanted to take advantage of a very good price. Not sure how many other companies would do this, a really customer friendly thing … “

“Cannot praise these guys enough, Elaine has gone above and beyond to help us get our order before Christmas and then some extra flooring just after. Super service.”

“Their product arrived yesterday on time but had imperfections…they were so prompt and kind in their response and have arranged delivery for tomorrow. Thank you Lee for helping me!”

“great prices and super customer care my order was only small and I expected to wait due to current disruption – but not a bit of it. – they rang me and using a bit of lateral thinking it all worked out very well”

“Excellent quality of parque floor supplied. love it lots of positive feedback from friends and referred friends on. would defo buy again thanks again”

“We have used flooring supplies direct on many occasions and it’s always a first class service and excellent products always in stock Would highly recommend”

“Secured a great product at a very good price. The online chat with Elaine was extremely helpful and delivery is expected the next day, what more can you ask for”

“My order was dealt with in a professional and helpful manner by Mo of the Croyden store. The goods arrived within 5 days, all in all a great experience and at a very competitive price.”

“Brilliant service as usual, depending on area, flooring is delivered next day or the following, you can’t ask for much more than that, Elaine’s on the ball as usual.”

“Exceptionally good – the team take the time to help out over the phone if you need advice and their prices are really good. It helps that you can go and collect locally too.”

“Excellent service from This company . Iv dealt With them 3 times . Grandt is a top man who has been more than helpful on all occasions. My brother is a floor fitter and equally said this is the best company he’s ever dealt with .”