Our refund and returns policy lasts 30 days, and items must be unused, in original packaging, and accompanied by proof of purchase. Some items, including perishable goods (screeds and adhesives), are non-returnable. Refunds are processed once the returned item is inspected, and sale items are non-refundable.

Exchanges are only available for defective or damaged items. Customers are responsible for return shipping costs. For full details, please refer to our Returns and Delivery Policy page.